Unlock the Power of Automation!
- Engage Customers through WhatsApp
- Boost Lead Generation
- Bulk Messaging and Engagement
- Better customer support
- WhatsApp eCommerce
No credit card needed, free 14-day trial
Automate Conversation With Your Customers
Engage with your customers on the most popular global communication channel. Design your WhatsApp chatbot on our platform, easily integrate it with WhatsApp!
WhatsApp
Marketing
Leverage the power of intelligent marketing through WhatsApp marketing campaigns and increase your outreach.
Automate Business
Notifications
Engage with your customers at every stage of their buying journey, with our powerful notifications engine.
Bulk Campaigns &
Broadcasts
Reach out to your customers with relevant communication to build recall and boost sales.
Engage your most valuable visitors
WhatsApp Business Solutions
In the age of instant communication, integrating WhatsApp Business API can revolutionize the way businesses interact with their customers.
Our WhatsApp Business API implementation services empower businesses to engage customers, provide timely support, and enhance overall brand experience on the world's most popular messaging platform.
Solution that grows with you
With WhatsApp being a preferred communication channel for customers, integrating the API offers businesses the opportunity to provide real-time support, automated responses, and seamless transactional updates, ultimately boosting customer satisfaction.
Connect your data sources
-
Create automated responses for FAQs, order updates, and more, ensuring instant customer support.
-
Personalized messaging to provide customers with relevant information and a personalized experience.
Bots & Automations
Send Order Updates, Shipping Notifications, Payment Reminders, Tickets, Create Drip Campaigns, Send Meeting Reminders & All Types Of Alerts
Easily Integrate With Shopify, WooCommerce, Zoho Books, Elementor, Swipe Pages & 1000+ Tools.
Create Bots Easily Using Our Drag & Drop Bot Builder.
What are the benefits of using WhatsApp Business?
There are endless benefits to a business to using the WhatsApp Business API, and these will vary depending on the use case. Below are some of the more prominent benefits we see:
Automated Messaging
This allows businesses to set up automated responses that serve 24/7. This is especially useful for handling common inquiries, providing instant responses, and maintaining consistent customer service even outside of business hours.
Integration with CRM and Systems
The API can be integrated with Customer Relationship Management (CRM) systems. This enables seamless data exchange between different systems, enhancing workflow efficiency and providing a holistic view of customer interactions.
Personalisation at Scale
Businesses can personalise messages in large volumes by incorporating customer datasets such as names and buying preferences into what is sent. This enhances customer engagement and makes interactions feel more personalised.
Multimedia Messaging
The API supports sending multimedia content such as images, videos, and documents. This allows businesses to showcase products, provide instructions, and offer richer content that often encourage greater conversions.
Security and Verification
The use of WhatsApp's verified business accounts adds an extra layer of authenticity to interactions. Meta must approve every business verified on their platform as a sender agent. Concord will support customers through this verification process.
Advanced Analytics
The API provides in-depth analytics. Businesses can see message delivery rates, read receipts, response times, and other metrics, helping to refine communication strategies and best practices.
We are honoured to work with...
